57zk Privacy Policy

This Privacy Policy ("Policy") describes how 57zk ("the Platform", "we", "us", "our") collects, processes, stores, shares and protects personal data relating to individuals ("Users", "you", "your") who visit or register on the 57zk website at https://57zk.cam, including any related mobile or web applications operating under the same brand.

By accessing or using the Platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein. If you do not agree to this Policy, you must not use the Platform or create an account.

This Policy should be read alongside our Terms & Conditions and Responsible Gambling Policy, both of which are incorporated by reference into this document. In the event of any conflict between this Policy and the Terms & Conditions regarding data matters, this Policy shall prevail.

For the purposes of this Privacy Policy, the following terms have the meanings assigned below:

• "Personal Data" means any information relating to an identified or identifiable natural person, including but not limited to name, email address, date of birth, IP address, device identifiers, payment details and account activity records.
• "Processing" means any operation performed on Personal Data, whether or not by automated means, including collection, recording, storage, adaptation, retrieval, use, disclosure, transmission, erasure or destruction.
• "Data Controller" means the Operator — the legal entity that determines the purposes and means of processing Personal Data collected through the Platform.
• "Data Processor" means any third-party service provider that processes Personal Data on behalf of the Data Controller under a contractual arrangement.
• "KYC Data" means identity verification information collected to comply with Know Your Customer obligations, including government-issued identification (e.g., C NIC, passport), proof of address and, where required, source-of-funds documentation.
• "Cookies" means small text files or similar tracking technologies placed on your device by the Platform to support site functionality, session management and analytics.
• "Consent" means a freely given, specific, informed and unambiguous indication of your agreement to the processing of your Personal Data for a stated purpose.
• "Sensitive Data" means a subset of Personal Data warranting heightened protection, including biometric data, financial account details and identity document numbers.

57zk collects Personal Data from you directly (when you register, deposit, play, or contact support), automatically (through your device and browser when you use the Platform), and from third parties (such as identity verification services and payment processors). The categories of data we collect are set out in the table below.

57zk processes your Personal Data only where a lawful basis exists under applicable data protection law. The primary legal bases we rely on are:

• Contractual Necessity: Processing that is necessary to perform our contract with you — including account creation, deposit and withdrawal processing, bet settlement and customer support — is carried out on the basis that it is required to deliver the services you have requested.
• Legal Obligation: Certain processing is required to comply with applicable legal obligations, including anti-money laundering (AML) regulations, KYC requirements and gaming licence conditions imposed by our licensing jurisdiction's regulator.
• Legitimate Interests: We process some data on the basis of our legitimate interests, including fraud prevention, platform security, abuse detection, responsible gambling monitoring and improving service quality, where those interests are not overridden by your fundamental rights and freedoms.
• Consent: Where we send you marketing communications or use non-essential cookies and tracking technologies, we rely on your consent, which you may withdraw at any time without affecting the lawfulness of processing carried out prior to withdrawal.

We do not engage in automated decision-making that produces legal or similarly significant effects on Users without human review, except where required for real-time fraud or responsible gambling intervention, in which case you have the right to request human review of any automated decision.

We use your Personal Data for the following purposes:

• Account Operation: Creating, managing and securing your 57zk account, processing deposits and withdrawals, and delivering the betting and gaming services you request.
• Identity Verification: Conducting KYC checks to confirm your age (18+ or the higher minimum required), identity and eligibility to use the Platform in compliance with regulatory requirements.
• Fraud & AML Prevention: Monitoring transactions and account behaviour to detect, investigate and prevent fraud, money laundering, identity theft and other financial crimes.
• Responsible Gambling: Analysing betting patterns and session data to identify potentially harmful gambling behaviour, applying self-imposed limits and, where required, initiating responsible gambling interventions.
• Customer Support: Responding to your queries, resolving disputes, processing complaints and delivering technical support.
• Marketing Communications: Sending you promotional offers, bonus notifications and platform updates where you have opted in. You may opt out at any time by contacting support or updating your account preferences.
• Analytics & Improvement: Understanding how Users interact with the Platform to improve performance, user experience, game selection and content relevance.
• Legal Compliance: Meeting our obligations under applicable gaming regulations, AML legislation and licensing conditions.

57zk does not sell, rent or trade your Personal Data to third parties for their own commercial marketing purposes. We share your data only in the following circumstances and only to the extent necessary for the stated purpose:

• Payment Processors: We share transactional data with payment service providers to facilitate deposits and withdrawals. These providers are contractually bound to process your data only for payment fulfilment purposes.
• KYC & Identity Verification Providers: We use accredited third-party identity verification services to conduct KYC checks. These providers receive only the data necessary to verify your identity and age.
• Gaming Software Providers: Third-party game studios and live dealer providers receive session data necessary to deliver their games. These providers operate under their own data processing agreements with us.
• Analytics & Anti-Fraud Services: We use trusted third-party analytics and fraud detection services that process anonymised or pseudonymised data to help us monitor Platform health and detect suspicious activity.
• Regulatory & Legal Authorities: We may disclose Personal Data to gaming regulators, law enforcement agencies or courts when required by applicable law, a valid legal order or our licensing obligations.
• Corporate Transactions: In the event of a merger, acquisition or sale of all or part of the Operator's business, Personal Data may be transferred to the acquiring entity, subject to equivalent privacy protections.

All third-party Data Processors we engage are required to enter into data processing agreements that impose obligations equivalent to or stricter than those set out in this Policy. We conduct periodic reviews of third-party data handling practices.

The Platform uses cookies and similar tracking technologies (including local storage, session storage and pixel tags) to support site functionality, maintain your login session, remember your preferences, analyse usage patterns and, where you have consented, deliver targeted promotional content.

The categories of cookies we use are described below:

• Strictly Necessary Cookies: Essential for the Platform to function. These include session authentication cookies, security tokens and load-balancing cookies. These cannot be disabled without breaking core functionality.
• Functional Cookies: Remember your preferences such as language settings, display options and responsible gambling limit configurations. Disabling these may affect user experience.
• Analytics Cookies: Collect anonymised or pseudonymised data about how you interact with the Platform — pages visited, time on page, click paths and error events. Used to improve Platform performance. Require your consent where applicable law mandates it.
• Marketing Cookies: Track your browsing activity across sessions to build a profile of your interests and deliver relevant promotional content. Only deployed with your explicit consent.

You can manage your cookie preferences through your browser settings or via the cookie consent panel displayed on your first visit to the Platform. Note that disabling strictly necessary cookies will impair your ability to log in and use the Platform.

57zk retains Personal Data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law and our licensing obligations. The following general retention periods apply:

Following the expiry of the applicable retention period, Personal Data is securely deleted or anonymised in a manner that prevents re-identification. Where data cannot be immediately deleted due to backup cycle constraints, it is isolated from active processing until the next scheduled deletion run.

57zk implements technical and organisational security measures designed to protect your Personal Data against unauthorised access, accidental loss, alteration, disclosure or destruction. These measures include, but are not limited to:

• TLS/SSL encryption for all data transmitted between your device and our servers.
• AES-256 encryption for Personal Data and financial records stored at rest.
• Password hashing using industry-standard algorithms; we never store plaintext passwords.
• Role-based access controls ensuring that only authorised personnel with a legitimate operational need can access Personal Data.
• Regular penetration testing, vulnerability scanning and security audits conducted by qualified third-party specialists.
• Multi-factor authentication (MFA) required for all staff accessing systems that process Personal Data.
• Comprehensive incident response procedures with defined timelines for breach detection, containment and notification.

In the event of a personal data breach that is likely to result in a high risk to your rights and freedoms, 57zk will notify affected Users without undue delay in accordance with applicable breach notification obligations.

57zk operates internationally and your Personal Data may be transferred to, stored in, and processed in countries outside your country of residence, including countries that may have different data protection standards to those applicable in your jurisdiction.

Where such transfers take place, 57zk ensures that appropriate safeguards are in place to protect your data, which may include:

• Standard Contractual Clauses (SCCs) or equivalent contractual mechanisms approved by the relevant data protection authority.
• Transfers to countries that have been assessed as providing an adequate level of data protection by the relevant regulatory body.
• Binding Corporate Rules or other legally recognised transfer mechanisms where applicable.

Users who are resident in Pakistan should be aware that Pakistan does not currently have a comprehensive data protection law equivalent to the GDPR. Your data may be transferred to and processed in jurisdictions whose data protection regimes differ significantly from Pakistani standards. By using the Platform, you acknowledge and consent to these international transfers as described in this Policy.

Depending on your jurisdiction and the legal basis on which we process your data, you may have the following rights in relation to your Personal Data. To exercise any of these rights, contact us at [email protected] (plain text — not a clickable link).

We aim to respond to all valid data subject requests within 30 days. In complex cases, we may extend this period by a further 60 days, in which case we will notify you within the initial 30-day window. We may need to verify your identity before processing your request.

Please note that certain rights may be limited or overridden by our legal obligations — for example, we cannot erase transaction records that we are required to retain under AML regulations.

The Platform is strictly for adults aged 18 or above, or the higher minimum age required by the Operator's licensing jurisdiction. We do not knowingly collect, process or retain Personal Data from individuals under the minimum required age.

During registration, all Users are required to confirm their date of birth. Where we have reasonable grounds to suspect that an account was registered by an individual below the minimum age, we will suspend the account pending KYC verification and, if confirmed, permanently close the account, void all gameplay activity and return any deposited funds in accordance with our responsible gambling procedures.

If you are a parent or guardian and believe that a minor in your care has registered an account on 57zk, please contact our support team at [email protected] (plain text — not a clickable link) immediately. We will investigate and take appropriate action without delay.

The Platform may reference third-party services — including payment providers, game studios and responsible gambling support organisations — in an informational context. Where links to external resources exist within the Platform, 57zk is not responsible for the privacy practices or content of those external sites or services.

Once you leave the 57zk Platform by following an external link, your data is governed by the privacy policy of the destination site, not by this Policy. We encourage you to review the privacy policies of any third-party services you access in connection with your use of the Platform.

Game studios whose titles are available on the Platform may independently collect certain session and technical data through their software development kits (SDKs) embedded in the game client. The collection and use of such data is governed by the relevant studio's own privacy policy. We contractually require all game providers to process User data in accordance with applicable data protection standards.

57zk reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data processing practices, applicable law or regulatory requirements. The "Last Updated" date displayed at the top of this page will be revised whenever a material change is made.

Where changes are material — such as a new category of data being collected, a new third-party sharing arrangement, or a change in the legal basis for a significant processing activity — we will provide advance notice to registered Users via email to the address on file or through a prominent notice on the Platform before the change takes effect.

Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Policy. If you do not agree to the amended Policy, you should cease using the Platform and may request account closure by contacting our support team.

Previous versions of this Privacy Policy may be requested from the support team and will be provided within a reasonable timeframe.

If you have any questions, concerns or requests regarding this Privacy Policy, the processing of your Personal Data, or the exercise of your data rights, please contact the 57zk data team using the details below. All contact details are provided as plain text only — they are not clickable links.

• Support & Data Enquiries Email: [email protected] (plain text — not a clickable link)
• Support Language: English (Urdu support available upon request)
• Response Target: Data subject requests and privacy enquiries are acknowledged within 5 business days. Full responses are provided within 30 calendar days from the date of receipt, subject to identity verification requirements.

For issues relating to responsible gambling, self-exclusion or account closure, please visit our Responsible Gambling page for dedicated guidance and step-by-step instructions.